Questions About Our Office

Where are you located?

We are located at the southeast corner of East Prosper Trail and Coit Road in Prosper, Texas.  We are within minutes of Frisco, McKinney, Anna, Melissa, Van Alstyne, Denton, Aubrey, Pilot Point, Celina, Gunter, Tioga, Little Elm, Savannah, and Providence Village.

Do you allow parents in your treatment area?

Yes! We have an “open door” policy that means you are always welcome in our treatment areas.

Do you accept dental insurance?

Yes. We are happy to file all insurance claims for you. You may have a small balance also. We will let you know what your responsibility will be before your appointment.

How much do you charge for orthodontic new patient exams?

All orthodontic new patient exams are complimentary.

What do I do if my child is sick the day of his/her appointment?

If your child is not feeling well, we ask that you reschedule his/her appointment. Not only do we want to keep our staff healthy, but coming to the dentist when not feeling well is no fun!

How much notice do I need to give to reschedule an appointment?

We ask that you give us 24 hours notice.

Can my child bring their favorite movie to watch?

Of course! We have televisions at each pediatric treatment chair and patients can bring a movie of their choice or watch one of ours.

I need to bring my child in for an exam with the orthodontist and the pediatric dentist. Can I do that all on the same day?

Of course! We can schedule your child to see both doctors on the same day.

Does your office close in bad weather?

We are closed for inclement weather is Prosper ISD is closed. If you have an emergency, one of the doctors will try to make it to the office.